November 23, 2007
Turning Customers Into Good Corporate Citizens
In this short article, Dr. Francis Buttle elaborates on what he calls the "customer citizenship behaviors". The article can be found at Return on Behavior Magazine published by TeleFaction.
09:50 Posted in Customer experience | Permalink | Comments (0) | Email this | Tags: customer citizinship behaviors, return on behavior magazine, customaxi, michael leander nielsen