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September 29, 2006

New magazine about customer experience

TeleFaction recently launched a nice magazine about customer experience and the experience economy. In my opinion this magazine is highly relevant for anyone working in customer service, marketing or general management.  You can read the magazine and subscriber to the newsletter at: www.returnonbehaviormagazine.com 

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The magazine covers areas such as marketing, future trends, customer experience management, experience economy, customer service strategies, customer loyalty strategies and much more. It is published by
TeleFaction - a European company specialising in Return on Behavior.

And - yes - a subscription is indeed free.

September 02, 2006

Interesting concept

An acquintance of mine, Australian born Andrew Martyn, is about to launch a very interesting service. This unique service will indeed benefit the music community. And no, its not just another "Napster clone". Andrew is the CEO of www.touchplaymusic.com. The company is currently introducing a very nice, easy to use, feature packed solution, which will enable artists, bands, musicians to develop and publish a user-attractive website.

Do pay a visit to: www.touchplaymusic.com or visit some of their artists;

Aiana Aliss:  www.aianaaliss.com
Jascha Richter: www.jascharichter.com
Michael Learns to Rock: www.mltr.dk
Erann DD: www.erann.com
Bryan Rice: www.bryanrice.com